Meet Autumn.
Your salon's AI receptionist.
Autumn answers every call instantly, books appointments directly into your calendar, handles rescheduling, answers client questions, and upsells add-ons — all without you lifting a finger.
Simulated call flow — Autumn is not a website chatbot.
A receptionist who never puts
a caller on hold.
Autumn is deeply integrated with your Certxa account. From the moment she's activated, she knows every service you offer, every staff member's schedule, your business hours, and your booking rules.
- Books, reschedules, and cancels appointments in real time
- Answers questions about services, prices, and availability
- Upsells add-ons and premium services on every call
- Recognises returning clients and personalises the experience
- Fills calendar gaps and keeps your schedule fully booked
Everything a great receptionist does,
without the overhead.
Autumn handles your front-desk calls completely — from first ring to confirmed booking.
Instant answer, every time
Autumn picks up within two seconds, rain or shine. No more missed calls while your stylists are mid-service.
Real-time booking
She sees live availability across all staff and books — or reschedules — directly into your Certxa calendar.
Built-in upselling
Autumn naturally suggests add-ons and upgrades on every call, increasing your average ticket without any training.
Client recognition
Returning clients are greeted by name. Autumn knows their history and can pull up their last appointment.
Policy enforcement
Autumn applies your cancellation policy and handles late-notice requests gracefully — no awkward conversations for your team.
Protection layer
Spam filter included — robocalls, telemarketers, and obvious loops are ended in the first few seconds.
Natural conversation
Autumn sounds warm, professional, and human. Callers routinely can't tell she isn't your front-desk team.
Always up to date
Change your services, hours, or staff? Autumn syncs automatically — no retraining required.
Zero setup friction
Autumn reads your Certxa account from day one. You're live in minutes, not days.
Autumn keeps your calendar full.
Not just answered — optimised.
Every gap in your day is lost revenue. Autumn doesn't just take bookings — she actively works your schedule to maximise utilisation and client value.
Up and running in minutes
Autumn works with the data already inside your Certxa account. There's nothing to configure from scratch.
Load your account balance
Head to the Autumn section in your Certxa dashboard and add credit to your account. You choose how much to load.
Activate Autumn
Enable Autumn with one click. She reads your services, staff, and calendar automatically — no manual setup.
Forward your calls
Point your salon phone to Autumn's number. She starts answering immediately. Your balance covers every minute she's on a call.
Pay for what Autumn actually uses.
Autumn is available on every Certxa plan. There's no extra subscription — instead you load funds into your account and Autumn draws from that balance as she handles calls.
Load your balance
Add any amount to your Autumn credit balance directly from your Certxa dashboard. Funds never expire.
Autumn handles calls
Every minute Autumn spends on an active call draws from your balance. Nothing is charged when she's idle.
Auto top-up (optional)
Set a low-balance threshold and Certxa will top up your account automatically — so Autumn never stops mid-day.
Works with every Certxa plan
Autumn is an add-on available to Solo, Professional, and Elite subscribers. Simply load credit and enable her — no plan upgrade required.
"Autumn paid for herself in the first week. We stopped missing calls, our booking rate went up 34%, and my staff finally stopped running to the phone mid-haircut."
Common questions
Your phone is ringing.
Is Autumn there?
Call Autumn yourself — enter your number and get a live demo in seconds.
Try Autumn — Fabulous Nails
- Call the number we give you and ask Autumn to book an appointment
- Pick any day of the week shown on the calendar
- You can even request a specific technician by name
Enter your phone number to unlock the demo line. This is a real live call to a real AI receptionist — once you submit you'll have exactly 5 minutes to try it.
Call now and book an appointment. Watch the calendar update live!